Report an Issue

See Something, Say Something

The police and the City of Denver can’t be everywhere, and they rely on our citizens to let them know when there is a problem. UpDoNA reports problems as we see them, but just like the police or the city, we can’t be everywhere either.  We need your help.

It is also important to point out that the City of Denver is very data-driven.  It keeps records of all the reports that are filed, and uses that information to determine where to apply resources.  If a report isn’t filed about an incident you witness, that information won’t be used when the city makes important decisions.

It’s important – very important – to file reports.  Even if you’ve filed one in the past on the same issue, keep filing the reports.

Here is a guide to help you decide where to file your reports.

Emergency Issues
Call 911

  • Crime in process
  • Open drug use
  • Trespassing
  • Fighting
  • Agressive behavior

Denver Non-Emergency Issues
Call 720-913-2000

  • People who appear agitated
  • Parking violations
  • Immediate outside noise

Cleanliness, Trash or Safety Issues

  • Illegal encampments
  • Trash on streets or sidewalks
  • Cleanups
  • Maintenance issues
  • Safety issues

Call 311 or Report Online using Denver.Gov

  • Illegal encampments (or to use the new bot, see the note below)
  • Graffiti
  • Abandoned vehicles
  • Animal complaints
  • Potholes
  • Illegal parking
  • Micromobility (eScooters & eBikes)
  • Snow on sidewalks
  • Sidewalk damage

RTD Issues

  • Crimes on RTD bus or train
  • Crimes in Union Station or a train terminal
  • Suspected criminal behavior
  • Unsafe conditions
  • Suspicious activities
  • Suspicious packages

Note:  To report encampments to 311 using the new bot, text “hello” to 439311.  That will connect you to the 311 system.  Once you have done that you can simply tell it “Encampment Reporting”.  It will then ask you all of the questions necessary to fill out a 311 report without having to log into a webpage.  

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Thank you Andrew for being there for us when we needed you.